Real-time maintenance information system at your fingertips
The KONE Online web portal gives you and your team round-the-clock access to elevator maintenance, performance, breakdown, and repair data for all your equipment.
You can also review your property maintenance contracts and generate reports on equipment maintenance work and costs to help with planning and budgeting.
In the KONE Online portal, you can review historical data on equipment availability in maintenance management, performance, and repair costs – as well as how quickly we responded to your building service requests. You can easily check data on maintenance call outs and other maintenance work to stay on top of what’s happening right now.
In addition to the current activities, you get to view longer-term equipment performance and cost data to help with planning and budgeting in the future.
KONE Online is available for all customers who have a maintenance service agreement or contract with KONE
Real-time equipment updates on the go
With the KONE Mobile app, you can use your smartphone to stay up to date with everything that’s going on with your equipment – including KONE 24/7 Connected services equipment. You can choose to receive notifications on equipment status, maintenance planning work schedules, and the progress of any maintenance work we’re doing for you.
Download the app to get started.
KONE Mobile helps you track the progress of all your building maintenance services and tasks, from request registration all the way to completion, with status notifications on your smartphone. You get a clear picture of what’s happening with all your equipment, including ongoing building maintenance work and whether or not the equipment is operating.
Sending a service request from your smartphone is quick and easy, and so is contacting the KONE elevator customer service expert at the KONE Customer Care Center.
With KONE Mobile, you can improve planning and budgeting with detailed reports on equipment maintenance and repair history, including information on the work done and the maintenance cost.
You can use the form below to tell us more about how we can help you. One of our team will be in touch as soon as possible.
